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STORE POLICY

Customer Care

We are committed to providing excellent customer service to our customers. We have a zero-tolerance policy for poor customer service.

If you have any questions about this policy, please contact pingoassistance@gmail.com

Privacy & Safety

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details

  • Addresses

  • Payment details (including card or bank information for transfers and direct debits)

  • Account information

 

We collect or use the following information for the operation of customer accounts and guarantees:

  • Names and contact details

  • Addresses

  • Payment details (including card or bank information for transfers and direct debits)

  • Purchase history

  • Account information, including registration details

  • Information used for security purposes

  • Marketing preferences

 

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

  • Addresses

  • Marketing preferences

  • Purchase or viewing history

 

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent

 

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

  • Consent

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent

Payment Methods

Payment Methods

• Credit / Debit Cards
• PAYPAL

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